MUMBAI :
Uniphore Applied sciences Inc, a conversational automation platform, on Wednesday mentioned it has acquired a synthetic intelligence (AI)-powered information automation answer firm Colabo.
It didn’t disclose the monetary particulars of the transaction.
The acquisition will allow enterprises to leverage AI to extract information entities and graphs from structured and unstructured information, mentioned Uniphore in an announcement. This in flip will be certain that essentially the most related content material is distributed to clever digital assistants (IVAs), it added.
Yoav Dembak, Co-founder and CEO, Colabo, famous that Colabo was constructed to assist personalize clients’ experiences from once they contact a enterprise to when their difficulty is resolved
“This acquisition brings collectively distinctive capabilities to arm enterprises with new instruments that present a fast decision to client queries and empower brokers with real-time, actionable data,“ mentioned Umesh Sachdev, co-founder and CEO of Uniphore, within the assertion.
Uniphore, which become a unicorn final yr after elevating $400 million as a part of its Collection E funding spherical, has made acquisitions up to now as nicely. A unicorn is a privately held startup firm valued at over $1 billion.
In 2021, Uniphore bought Spanish video and emotion AI startup Emotion Analysis. It additionally agreed to accumulate contact middle automation software program Jacada for an undisclosed quantity final yr. In October 2020, Uniphore acquired an unique third-party RPA license from NTT Knowledge.
Supply: Live Mint