NEW DELHI :
The telecom regulatory authority of India (Trai) has directed all telcos to right away allow facility to ship textual content message or SMS quick code 1900, which is used for porting from one service to a different.
The regulator has directed that the service that permits requests for distinctive porting code needs to be made efficient for all subscribers, pay as you go in addition to postpaid, regardless of the tariff worth of the supply or voucher.
Trai stated that not offering the ability to all subscribers was a violation of cellular quantity portability or MNP guidelines.
“The Authority, hereby directs all entry service suppliers to allow, with fast impact, for all cellular subscribers, each pay as you go and postpaid, requesting for a novel porting code, the ability to ship SMS on quick code 1900, in an effort to train their proper to avail porting facility… regardless of the worth of the tariff gives/vouchers,” the physique stated in instructions issued on Tuesday.
The telecom regulator stated it had acquired complaints from subscribers for not having the ability to ship SMS on quick code 1900, specified for producing distinctive porting code for availing MNP facility regardless of having adequate stability of their pay as you go accounts. It stated that it had discovered that telcos weren’t offering outgoing SMS facility in sure pay as you go vouchers. It didn’t title any particular telco.
“The Authority is of the view that this apply of non provision of the ability of sending MNP associated SMS in sure pre-paid vouchers/plans is in contravention of the provisions of MNP Rules, because it takes away the patron’s proper, offered for within the rules, to avail cellular quantity portability facility,” it stated within the discover.
Carriers together with Airtel, Vi and Reliance Jio’s don’t embrace SMS bundled of their low-value pay as you go recharge plans which are obtainable below ₹100. A lot of the plans under this degree have knowledge in addition to talktime bundled however should not have textual content messages.
The adjustments to the plans have been made earlier this 12 months, which specialists had flagged since it might affect porting requests in addition to UPI based mostly transactions that required messaging service.
Supply: Live Mint