NEW DELHI :
Startups and small- and medium-sized companies (SMBs) in India are turning to suppliers of refurbished units for laptops and smartphones required for his or her enterprise operations.
Delhi-based Cashify has seen demand for laptops develop five-fold in 2021, whereas demand for smartphones has greater than doubled within the final 12 months, particularly from smaller firms with 30-40 staff. “In laptops, 65-70% of the demand got here from the enterprise facet,” mentioned Mandeep Manocha, co-founder and chief government officer of Cashify.
“Previously, all these firms used to purchase new smartphones or use gadget farms of Amazon Net Companies (AWS) or different such providers. Now they get a refurbished gadget at 30-40% low cost; a really good portion of our SMB demand is definitely coming for smartphones, particularly on the testing facet,” added Manocha.
In keeping with Kolkata-based HyperXchange, the general refurbished electronics market in India is rising at a compounded annual development charge (CAGR) of 80%. The rising curiosity in refurbished laptops and smartphones from small companies and startups will additional drive development on this phase. For HyperXchange, although, major prospects are nonetheless particular person patrons. Nevertheless, the corporate has seen demand from each company and client segments develop “at an unprecedented tempo”.
An rising variety of SMEs and startups have began utilizing refurbished merchandise, particularly beneath leasing and rental programmes, based on Dipanjan Purkayastha, co-founder and chief government officer of HyperXchange. He added that about 31% of SMEs and startups amongst its prospects are targeted on shopping for or renting refurbished laptops, whereas 68% need desktop computer systems. However, 88% of the buyer phase was targeted on shopping for cellphones.
Purkayastha, although, admitted his firm is primarily a consumer-focused model and company enterprise accounts for lower than 5% of its income.
In keeping with Glen Cardoza, senior analysis analyst at Counterpoint Analysis, demand can differ from firm to firm.
“Older firms within the refurbished house usually tend to have tie-ups with greater firms and have the distribution networks for B2B offers, in contrast with a more moderen firm. We’re seeing extra business patrons on the lookout for refurbished units. The refurbished market has good provide as many extra folks commerce in outdated units now,” he mentioned.
Cardoza has some extent. Structured refurbishing companies with an internet presence, and doorstep pick-up choices have led extra folks to commerce of their units now. In contrast to the brand new units market, the place the availability of a number of units was disrupted because of the international chip scarcity, refurbished suppliers had been capable of procure and provide units to each people and companies.
Consultants additionally identified that the demand for refurbished units is now not coming solely from metro cities, which exhibits a change in notion in direction of using refurbished units for work. Manocha has seen quite a lot of demand come from cities comparable to Bhopal, Mangaluru and Indore. His firm additionally ensures that knowledge saved on all of the units are utterly wiped utilizing licensed erasure instruments earlier than they’re bought.
Shopping for preferences for smaller companies has additionally labored in favour of refurbished suppliers. In contrast to massive firms which might be additionally fussy about manufacturers, smaller companies sometimes purchase merchandise with sure specs whatever the model.
To satisfy the rising demand for PCs in India, refurbished suppliers like Cashify are planning to step up their procurement efforts for laptops.
“We are actually placing sources behind rising our laptop computer refurb functionality, and shifting to a bigger refurb centre within the subsequent 4 to 5 months,” mentioned Manocha.
Supply: Live Mint